Frequently Asked Questions
How do I get a refund?
Refunds will only be granted if you have NOT been fingerprinted. Once you have been fingerprinted, you are no longer eligible for a refund. Refunds
must be requested within 30 days of registering for a fingerprinting appointment.
There will be a $10 processing fee charged for all refunds.
To request a refund, email firstname.lastname@example.org or contact us at 1-800-479-1621.